First Response Restoration

About Us

First Response Restoration
First Response Restoration
Years Of Experience
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First Response Restoration
Your First Call When Disaster Strikes

Why Trust First Response Restoration Co.?

At First Response Restoration Co., we understand how devastating water, fire, and mold damage can be. That’s why we’ve built our company on one simple promise: to be there when you need us most — with speed, professionalism, and compassion.

Founded on more than 30 years of combined industry experience, our team is committed to restoring peace of mind along with properties. Whether it’s a flooded basement, a kitchen fire, or a mold infestation, we respond immediately and work tirelessly to return your home or business to its pre-loss condition.

Our Mission

“To provide fast, reliable, and compassionate restoration services, helping homeowners and businesses recover from disasters with minimal stress.”

Everything we do is rooted in this mission. From the first call to the final walkthrough, we’re focused on delivering the kind of service that makes a difficult time feel manageable.

Who We Serve

We proudly serve:

Whether you’re managing a personal crisis or overseeing multiple properties, we provide tailored solutions that fit your needs and timeline.

Your First Call When Disaster Strikes

What Sets Us Apart

Rapid Response Time

Disasters don’t wait — and neither do we. Our team is available for emergency services and arrives quickly to begin minimizing damage and accelerating recovery.

Clear, Compassionate Communication

We guide our customers step-by-step through the restoration process with transparency and care — no jargon, no confusion, and no stress.

Certified Expertise You Can Trust

Our technicians are highly trained in water mitigation, fire damage cleanup, mold remediation, and reconstruction services. We bring top-level professionalism and cutting-edge tools to every job.

Your First Call When Disaster Strikes

Our Service Areas

We’re based in Lexington, KY, and serve clients across:

Our local presence allows us to respond quickly and provide the personal service our clients deserve.

Your First Call When Disaster Strikes

Hear from Neighbors Who've Experienced Our Care

Average Review
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Valerie Neuzel profile picture
Valerie Neuzel
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Water throughout my basement due to storms. The First Response team was here within the hour to get the water out and equipment to dry it out.
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David Madill profile picture
David Madill
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Gary and Dylan were very professional, knowledgeable, and communicative. Helpful to have competent and understanding help in a stressful time
Posted on Google Google
Rick Herring profile picture
Rick Herring
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The team came set up their equipment and did good job. Answered all our questions, were good about how they worked together and got their part of the project completed.
Posted on Google Google
Rebecca Keese profile picture
Rebecca Keese
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Gary and Dylan at First Response did a nice job removing the damaged flooring and drywall from a leak in our kitchen! They cleaned up after themselves, and they were reliable and had good communication. They were respectful and pet friendly also. Give them a call!
Posted on Google Google
Jeff profile picture
Jeff
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These guys were quick to respond to my water damage. They explained everything they were doing and what would need to be done. Very friendly and professional. I highly recommend them.
Posted on Google Google
Lee Wiggens profile picture
Lee Wiggens
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Dylan and Gary did a wonderful job! I would definitely recommend First Response.
Posted on Google Google
Jacob Miller profile picture
Jacob Miller
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These guys are awesome! I have used them multiple times and they are very responsive and professional. If you’re dealing with an emergency situation, this is the company you want helping you!
Your First Call When Disaster Strikes

Meet the Team Behind Your Peace of Mind

First Response Restoration
Your First Call When Disaster Strikes

A Team Built on Integrity & Compassion

We didn’t build First Response Restoration Co. to be just another restoration company — we built it to raise the bar. Too many property owners face a crisis only to be met with poor communication or subpar service. We’re here to change that by leading with integrity, urgency, and a customer-first approach every time.

Your First Call When Disaster Strikes

Let’s Rebuild Together

When disaster strikes, you deserve more than just a restoration crew — you deserve a team that treats your home or business like their own. Trust First Response Restoration Co. to be your partner in recovery.